Monday, December 9, 2013

Applying Crisis Intervention Models, Skills, and Strategies



The essay will analyze the Rodriguez family case study and the ecosystemic crisis they are facing. The basic needs that fist must be addressed for the family are clothing and personal care items and the ongoing needs are housing and income. The CCP and CISM model  are the most adequate crisis intervention models to address the Rodriguez ‘s basin and ongoing needs.
           The Rodriguez family has lost everything due to a flood that has recently occurred near to their home. The flood destroyed many houses and businesses, including their home. The Rodriguez family is composed of the dad, Michael; the mom, Sarah; and their twin daughters, Cynthia and Mary. The Rodriguez family has not flood insurance and the only source of income is Sarah’s job at restaurant that has also been destroyed in the flood. The immediate crisis is to provide the Rodriguez family with clothing, personal care items, such as deodorant, toothbrush and toothpaste, feminine items if needed, and any prescription drugs a member of the family might need to take regularly. Because the Rodriguez have lost everything, they are currently in  a state of immobility and the immediate goal of the crisis worker is to bring the family to a state of mobility. The ongoing needs of the Rodriguez family is to find a place to live and apply for government assistance to support them while they get back on their feet. Also, the parents are in need of a job to continue to pay their bills. The issues which will need to be addressed in order to remove the Rodriguez family form the current crisis are housing and income. The mentioned crisis should be an acute crisis and according to James, Gilliland,  and Lloyd James ( 2012), “The onetime crisis is assessed and treated quite differently from the chronic crisis. The one time crisis client usually requires direct intervention to facilitate getting over the specific event or situation that precipitated the crisis” ( p.69).
The CCP model and the CISM model intervention are the most adequate crisis interventions in this case. The CCP model is mostly used for natural disaster response. This model “model assesses strengths, seeks to restore predisaster functioning, accepts content at face value, validates common reactions, and has a psychoeducational focus” (Castellano, C., & Plionis, E., 2006, p.1). The CCP is an adequate model intervention for the Rodriguez family, helping them to obtain the basic needs such us clothing and personal care items. The Rodriguez family will beneficiate form counseling, information on resources available to disaster victims, and community support services. The CISM model intervention will meet the ongoing needs by offering and adaptive, short-term psychological help. The CISM will help the Rodriguez family to deal with the crisis talking one incident at the time. It allows the victims to think about solutions to overcome the recent crisis and there is generally a follow-up after the crisis events.
There are three skills that would assist you in implementing the crisis intervention models. Listening skills are important to understand the client’s concerns. Open ended-questions  are efficient to encourage clients to respond with more extensive answers and talk about their feelings. According to James, R. K. & Gilliland, B.E. (2013).” Intervention sessions begin with crisis workers practicing what are called the core listening skills: empathy, genuineness, and acceptance or positive regard” (p. 53).  As mentioned before, empathy skills are necessary to a successful crisis intervention. The crisis worker should verbally communicate empathetic understanding, reflect feelings, and silence as a way to express empathic understanding. The Rodriguez family needs to feel the crisis worker truly understand the stressful situation they are going through. The third crisis intervention skill is communication            genuineness. The crisis worker should be himself, in other words, being honest. Michael and Sarah Rodriguez would feel comfortable expressing their feelings and concerns to a crisis worker who can understand frustration and hostile expressions. In addition, it is more likely that the crisis worker has gone through a devastating flood or some sort of natural disaster, if he or she is from the area. The clients would find some support if the crisis worker happened to share his or her own experiences about his or her own loss. The listening, empathetic and communication genuineness will give the strength to overcome the crisis and meet their basic and ongoing needs

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