The essay will analyze the Rodriguez family case study and the
ecosystemic crisis they are facing. The basic needs that fist must be addressed
for the family are clothing and personal care items and the ongoing needs are housing
and income. The CCP and CISM model are
the most adequate crisis intervention models to address the Rodriguez ‘s basin
and ongoing needs.
The Rodriguez family has lost everything due to a flood that has
recently occurred near to their home. The flood destroyed many houses and
businesses, including their home. The Rodriguez family is composed of the dad,
Michael; the mom, Sarah; and their twin daughters, Cynthia and Mary. The
Rodriguez family has not flood insurance and the only source of income is
Sarah’s job at restaurant that has also been destroyed in the flood. The
immediate crisis is to provide the Rodriguez family with clothing, personal
care items, such as deodorant, toothbrush and toothpaste, feminine items if
needed, and any prescription drugs a member of the family might need to take
regularly. Because the Rodriguez have lost everything, they are currently in a state of immobility and the immediate goal
of the crisis worker is to bring the family to a state of mobility. The ongoing
needs of the Rodriguez family is to find a place to live and apply for
government assistance to support them while they get back on their feet. Also,
the parents are in need of a job to continue to pay their bills. The issues
which will need to be addressed in order to remove the Rodriguez family form
the current crisis are housing and income. The mentioned crisis should be an
acute crisis and according to James, Gilliland, and Lloyd James ( 2012), “The onetime
crisis is assessed and treated quite differently from the chronic crisis. The
one time crisis client usually requires direct intervention to facilitate
getting over the specific event or situation that precipitated the crisis” (
p.69).
The CCP model and the CISM model intervention are the most
adequate crisis interventions in this case. The CCP model is mostly used for natural disaster response.
This model “model assesses strengths, seeks to restore predisaster functioning,
accepts content at face value, validates common reactions, and has a
psychoeducational focus” (Castellano, C., & Plionis, E., 2006, p.1). The
CCP is an adequate model intervention for the Rodriguez family, helping them to
obtain the basic needs such us clothing and personal care items. The Rodriguez
family will beneficiate form counseling, information on resources available to
disaster victims, and community support services. The CISM model intervention
will meet the ongoing needs by offering and adaptive, short-term psychological help.
The CISM will help the Rodriguez family to deal with the crisis talking one
incident at the time. It allows the victims to think about solutions to
overcome the recent crisis and there is generally a follow-up after the crisis
events.
There are three skills that would assist you in
implementing the crisis intervention models. Listening skills are important to
understand the client’s concerns. Open ended-questions are efficient to encourage clients to respond
with more extensive answers and talk about their feelings. According to James,
R. K. & Gilliland, B.E. (2013).” Intervention sessions begin with crisis
workers practicing what are called the core listening skills: empathy,
genuineness, and acceptance or positive regard” (p. 53). As mentioned before, empathy skills are
necessary to a successful crisis intervention. The crisis worker should
verbally communicate empathetic understanding, reflect feelings, and silence as
a way to express empathic understanding. The Rodriguez family needs to feel the
crisis worker truly understand the stressful situation they are going through. The
third crisis intervention skill is communication genuineness. The crisis worker should be himself, in other
words, being honest. Michael and Sarah Rodriguez would feel comfortable expressing
their feelings and concerns to a crisis worker who can understand frustration
and hostile expressions. In addition, it is more likely that the crisis worker
has gone through a devastating flood or some sort of natural disaster, if he or
she is from the area. The clients would find some support if the crisis worker
happened to share his or her own experiences about his or her own loss. The
listening, empathetic and communication genuineness will give the strength to
overcome the crisis and meet their basic and ongoing needs
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